Shipping policy
At TurnitupwithLeah, we strive to deliver your orders in a timely and efficient manner. Please review our shipping policy below.
Processing Time
-Orders are processed within 1-3 business days (excluding weekends and holidays).
-If there are any delays, we will notify you via email.
Shipping Rates & Delivery Times
-Shipping rates are calculated at checkout based on your location and order weight.
-Estimated delivery times:
- Domestic (within [Country]): 3-7 business days
-
International: 7-21 business days (varies by destination)
Delays may occur due to customs, weather, or other unforeseen circumstances.
Order Tracking
-Once your order is shipped, you will receive a tracking number via email.
-Tracking updates may take 24-48 hours to reflect.
Shipping Restrictions
-We currently ship to [List of Countries]. If your country is not listed, please contact us before placing an order.
-We do not ship to P.O. boxes or military addresses.
Lost, Stolen, or Damaged Packages
-We are not responsible for lost or stolen packages. Please ensure your shipping address is correct.
-If your package arrives damaged, contact us within 48 hours with photos, and we will assist in filing a claim with the carrier.
Customs & Duties (For International Orders)
-International customers are responsible for any customs fees, import taxes, or duties imposed by their country.
-TurnitupwithLeah is not liable for any additional charges or delays due to customs.
Address Changes & Order Modifications
-If you need to change your shipping address or modify an order, please contact us at turnitupwithleahg@gmail.com within 24 hours of placing your order.
-Once an order is shipped, changes cannot be made.